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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Craig Diem

Craig Diem

September 21, 2024

5  out of  5
rating by Craig Diem
"Daniel has constantly kept in touch with me, and as we discuss my policies with him, he is open minded to my needs , just not selling insurance. If I have a claim, it is handled promptly. In an area where deer is a problem, and I had my share not to mention a bear. They were quick to accommodate after those collisions. I wish insurance these days could be less expensive, but across the board they are within the fairness of the market . Craig D."
We responded:
"Craig, thank you for the kind words and for your business and trust. It is what we are here for…the bad days and the good. We certainly appreciate the opportunity to serve your family as well. "
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Finnegan Farms, LLC

September 20, 2024

5  out of  5
rating by Finnegan Farms, LLC
"Awesome customer service!! These guys are great to work with!! Thanks!"
We responded:
"Thank you so much! It truly is our pleasure to help you and to serve you as our neighbor. :-)"
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victor Johnsons

September 20, 2024

5  out of  5
rating by victor Johnsons
"Dan Burton Jr. State Insurance Agent is simply the best place to do business."
We responded:
"We appreciate the kind words from you sir! I have to say that this is the most short and succinct thing I have heard/seen you say. lol. Our convos are usually much longer and loved. :-). We truly appreciate the opportunity to serve you and your entire family in so many different ways. Thank you!"
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John Wright

September 19, 2024

5  out of  5
rating by John Wright
"Daniel Burton & Ken have been very professional and transparent as well as supportive and welcoming to State Farm. They treat me like family and are always prompt in regards to returning my calls should they not be available. I recommend their office as well as State Farm to everyone. JF Wright Enterprises LLC"
We responded:
"Thank you John! We certainly appreciate the opportunity to serve you and your business. You are family sir! :-). Thank you for allowing us to help you in so many ways more than just car and home owners insurance. It’s what we do as family! Dan"
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Erin burton

September 19, 2024

5  out of  5
rating by Erin burton
"Amazing, attentive, and great customer service!"
We responded:
"Thank you Erin! We will always do our best to serve you!"
Profile photo of Gavin Stark

Gavin Stark

September 19, 2024

5  out of  5
rating by Gavin Stark
"I have known and used Daniel Burton Jr. - State Farm for many years now and have always appreciated their fast response time and having someone real who actually cares for me. Dan and Ken are both wonderful men who have your back, and do more than just insurance, they provide guidance and care. I am thankful to have them in my corner as my insurance agent."
We responded:
"Thank you Gavin! As you said, I have known you before you were driving, with a ball at your feet on the soccer field. It is always our absolute pleasure to help you, your team, and your family. Thank you for the opportunity to serve you guys!"
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Slaykey Ramos

September 19, 2024

5  out of  5
rating by Slaykey Ramos
"I’ve been with this branch for 5 years and I’ve always been very happy with my services Dan and Ken are great they go far and beyond to help their clients and make them feel like family I would definitely recommend anyone looking for a insurance company and and wonderful atmosphere to come here"
We responded:
"Thank you for the new review! 4 years ago we did this review and you are with us still today! As I said below, we are here for you long term for many years! Thank you so much guys! Much appreciated!! You are absolutely right! Theresa is awesome! Theresa and our entire team are so happy to take care of you and to talk to you every time you call and stop in. Thank you for the kind words and we look forward to serving you and your family for many years to come!"
Profile photo of Jason Shiflet

Jason Shiflet

June 21, 2024

5  out of  5
rating by Jason Shiflet
"Dan is very helpful and accessible. He made bundling my home and auto a breeze, promptly sent refunds for the amount I saved, and he genuinely cares about his clients."
We responded:
"Jason, it truly is our pleasure to serve you and your family. Thank you for the kind words and your business and trust! "
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Chelsea Barnett

May 9, 2024

5  out of  5
rating by Chelsea Barnett
"After my car accident Dan was extremely helpful! He returned my call very quickly and took the time to explain all of the next steps and answer all of my questions. He could tell I sounded a little overwhelmed and just upset about the accident. He reassured me that this is why they call them “accidents”. He also called me about an hour later after seeing that I had successfully filed my claim just to see how I was doing. Very appreciative of all of the support. Thank you, Dan!"
We responded:
"Chelsea, it is certainly our pleasure to serve you, in the good times, and in the not so favorite times. We are glad you are ok! Thank you for the kind words. Please continue to let us know if you have questions or if we can help in anyway. Thank you! "
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Lori Spicer

February 28, 2023

5  out of  5
rating by Lori Spicer
"Dan and his team are very professional and helpful. Highly recommend them to all of my friends"
We responded:
"Lori, thank you so much for the kind words! It truly is our pleasure to serve you, your family, and the community. As always, let us know if we can help in any way. "
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Christopher Ohara

April 19, 2021

5  out of  5
rating by Christopher Ohara
"Dan has done a great job for us. Very friendly and great service."
We responded:
"It is our pleasure! Thank you so much Chris! We appreciate the opportunity to serve you guys and look forward to many more years of doing so. Thank you again!"
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Randolph Wilson

December 10, 2020

5  out of  5
rating by Randolph Wilson
"Dan Burton is the best insurance person with a great compant keep up the great work"
We responded:
"It is a great pleasure to serve you and all of our customers Randy! Thank you for the kind words! Be well and let us know if you need anything!! Thank you again!"
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Tara Casher

September 1, 2020

5  out of  5
rating by Tara Casher
"Dan is absolutely the best. We have been with his office for many years and we have been impressed with his courtesy, responsiveness, and can-do attitude. We are so glad to have a terrific local agent to help us navigate the complex waters of homeowners and car insurance. Would not go to anyone else!!!!"
We responded:
"Thank you so much Tara! We greatly appreciate the kind words and also thank you and your family for the opportunity to serve you. We look forward to serving you well into the future and we can’t thank you enough for your business and trust!"
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casey shanahan

June 26, 2020

5  out of  5
rating by casey shanahan
"I’ve been with Daniel Burton’s team since 2015. I moved in the last two years from Lancaster to West Chester. I had initially considered switching agents when I moved due to distance but I have not had any issues with the move and my Agent. I’ve worked in customer service for a long time and their office is unmatched. Daniel and Theresa I’ve spoken to on numerous occasions over the years when I had a question or need help with something. Someone always answers right away, never have been placed on hold. They handle even the silliest of questions with care and explain until I feel comfortable. Very satisfied with Daniel’s team and I trust them with all my insurance needs 😊"
We responded:
"Casey, it is our absolute pleasure to serve you and I thank you for the very kind words! You and all of our clients are WHY we do what we do every day. It is our passion to serve others and we look forward to serving you and your family for many years to come. Thank you so much for your business and trust!"
Profile photo of Brian Mccauley

Brian Mccauley

June 14, 2020

3  out of  5
rating by Brian Mccauley
"Same as others for the most part"
We responded:
"Brian, It was great talking with you and we appreciate the feedback. I am glad to hear that we are still your top choice. We look forward to helping you through this difficult time and we greatly appreciate the opportunity to continue to serve you with your auto, home and life insurance needs. Please let us know how we can serve you further!!"
Profile photo of Kyle Zemeski

Kyle Zemeski

May 22, 2020

5  out of  5
rating by Kyle Zemeski
"Dan and his entire staff are just outstanding and caring individuals. Today was the 2nd day that I was a part of a Food Giveaway that his office was organizing. Just so impressed with how they care about people. When we are in crisis, when things go wrong that we do not plan on in our lives it is invaluable to have a person on your side fighting for you and helping you navigate the unplanned. Term life insurance or home or auto insurance, etc....you will need to have someone that you care about and trust to walk you through those unexpected situations. This guy and his team are those type of people...the ones with your best interest in mind. Relationships in our community is what matters. A quality local individual will care about YOU more than someone answering the phone across the country. Dan is a veteran and served our Country in the Marine Corps....he knows ho to fight for you. Appreciate you Dan and your entire staff and how you serve our community. Thank you! State Farm is fortunate to have you represent them!"
We responded:
"Kyle, thank you so much for the kind review and for seeing us as we are and so eloquently putting it into words. It was awesome to read. Thank you so much! To be seen as we are and to be known for a team that truly thrives by serving others is refreshing and uplifting to us. The WHY of what we do is what we are here for every day, and that is to help and to serve as many families as we can. Thank you again for seeing these things in us and sharing!"
Profile photo of Jeff Shultz

Jeff Shultz

March 12, 2020

5  out of  5
rating by Jeff Shultz
"If you need insurance, this is the place to go. You will be treated like family and the entire staff will go out of their way to make sure you’re getting what you need at the best price possible. I’ve personally dealt with Dan and Theresa and always walk away feeling like a valued customer. And, when bad stuff happens, they’re right there to assist me with whatever I need. My only wish is that someday I walk in, and Dan will be wearing a red shirt and khakis. That’s the dream! Keep up the great work and thanks for everything you do for me. BEST AGENCY EVER!"
We responded:
"Jeff, Thank you for your kind words sir! We appreciate the opportunity to serve you and look forward to doing so for many years! The red shirt and khakis are in dry cleaning, but will be out the next time you are in. :-). Thank you again sir!"
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Kristin Castner

August 17, 2019

5  out of  5
rating by Kristin Castner
"To be honest, I switched insurance to my husband’s when we got married, and recently, someone smashed my driver’s side window. I had always been used to paying deductibles and going through a hassle when this kind of thing happened in the past with my old provider, but not with Dan! Two days later I owed nothing and someone came out to replace my window while I was working from home. Totally in love with this coverage! And highly recommend."
We responded:
"Kristin, It is our absolute pleasure to serve you and Jake! We truly appreciate the opportunity to do so. Thank you for the kind words. Please let us know if we can help in any other way"
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Doug Herr

December 17, 2018

5  out of  5
rating by Doug Herr
"When you need home and auto insurance contact Dan. He will assist you with your needs and make sure you have the coverage best for you. If you need answers he will take the time to go over everything until you understand it. Customer first here."
We responded:
"Thank you for your kind words, Doug! We look forward to serving you and your family well into the future!"
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Gretchen Patterson

June 6, 2018

5  out of  5
rating by Gretchen Patterson
"Daniel came to our home He went over our car insurance policy & explained everything & made sure we understood all of it. We asked him questions that he wasn't quite sure of & said he will check into them. I trust him & believe that he will get back to us. He is very easy to talk to & has a great personality. I highly recommend Daniel for all your insurance needs."
We responded:
"Gretchen, It was a pleasure coming out and sitting down with you! I am glad we got to do so and I look forward to serving you and your family well into the future. Thank you!!"
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Jeromy Dobson

May 12, 2018

5  out of  5
rating by Jeromy Dobson
"Dan is great to work with. He helped us save money AND get better coverage. Get a quote from him today!"
We responded:
"Thank you Jeromy! It has been a pleasure serving you, your family, and your extended family! Thank you for your business and trust!"
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Kameron Kline

April 4, 2018

5  out of  5
rating by Kameron Kline
"State Farm is a great insurance company and Daniel is a fantastic agent. Fun to talk to and cares about the people he insures."
We responded:
"Thank You Kameron. It is always a pleasure speaking with you. Feel free to call or stop in if we can ever do anything for you."
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Emily Nordgaard

January 20, 2018

5  out of  5
rating by Emily Nordgaard
"Very happy to have made this switch. The entire staff here are all so friendly, professional, knowledgeable and helpful. They go above and beyond to be sure that they've found you just what you're looking for and that everything is explained in detail. Whenever I call or email with a question, I either get an immediate response or one very shortly after."
We responded:
"Emily, It is a pleasure taking care of you and we appreciate the kind words. We especially appreciate your business and trust in us. We look forward to many years serving you and your family!!"
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Heather

January 17, 2018

5  out of  5
rating by Heather
"Daniel has been our agent for over 3 years now and has helped us with 2 incidents recently. Our family was blown away with Daniels level of professionalism, knowledge, quick responses and willingness to go the extra mile! We’ve had many differences insurance agents over the years but DANIEL has set himself apart from the average agent. We don’t just feel like a client, we feel like a valuable friend!"
We responded:
"Thank you Bates Family! I greatly appreciate the kind words and the kudos. Your family is awesome! I love talking to and helping you guys in any way that I can! Thank you so much for your business and trust!!"
Profile photo of Awad Khalil

Awad Khalil

September 19, 2017

5  out of  5
rating by Awad Khalil
"They are really good."
We responded:
"Thank you!! We truly appreciate the review and look forward to serving you well into the future."